TERMS & CONDITIONS
- Registered Company: Ristretto ApS
- Registered in Denmark
- Registered Address: Herthavej 13 B, DK-2920 Charlottenlund, Denmark
- Warehouse Address: Pumpvägen 3, SE-24393 Höör, Sweden
- Registered Company Number: 35867031
- VAT Number: DK-35867031
In these conditions the following terms shall have the following meaning: "The Company" means Pine73.com by Ristretto ApS. "Customer" means the customer of the company. "Contract" means any contract for the sale of goods by The Company to the Customer.
Payments will be pre-authorised at the time of placing an order. We accept Visa, Eurocard / Mastercard and Amex. Payment by credit card on our website is fully secured and our transactions are conducted using Shopify Pay.
We do not store credit card details nor do we share customer details with any 3rd parties
Your order is dispatched within 1-2 working days. We use GLS, DHL and Bring for delivery service within Europe unless instructed otherwise.
We send you an email when your order has been dispatched.
Orders should be with you within 2 – 4 working days after dispatch.
Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Pine73.com within seven working days of delivery. Pine73.com shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Pine73.com, promptly return any of the goods subject to any claim and any packing materials securely packaged to Pine73.com for examination.
If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Pine73.com shall at its option, replace them with similar goods, or allow the Customer credit for their invoice value.
If the Customer establishes that any of the goods are defective Pine73.com shall at its option, replace them with similar goods or allow the Customer credit for their invoice value.
In no circumstances shall the liability of Pine73.com to the Customer under this condition exceed the invoice value of the goods.
Under the Danish Distance Selling Regulations, you have the right to cancel your order up to 14 days after order receipt date, as long as the items are in their original condition, with all tickets and tags attached. In this instance all refunds exclude postage costs, unless a mistake has been made by us.